Privacy Policy

Privacy Policy

Introduction

Welcome to https://pest-control-service-ontario.bestcitypro.com (hereinafter referred to as “Pest Control Experts,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, storage, and handling of data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • General Data Protection Regulation (GDPR) from the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales and Service Act (UCPA), Utah, USA
  • Connecticut Total Data Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services linked from our site, as they operate under their own privacy policies.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  • Creating and managing an account on our platform
  • Using our applications or services
  • Visiting our website and interacting with its content
  • Subscribing to newsletters or promotional emails
  • Making purchases or providing payment information
  • Communicating with our customer support team

Personal Data Collection

We collect a range of personal data, which can include:

  • Account Information: User names, passwords, email addresses, and registration details.
  • Payment Information: Credit/debit card numbers, billing addresses, and payment history.
  • Financial Details: Bank account information, investment portfolios (if relevant), and financial transaction records.
  • Purchase Data: Products or services purchased, purchase frequency, and order history.
  • Mobile Device Identifiers: IP addresses, unique device identifiers, and mobile phone numbers.
  • Location Data: GPS coordinates and information from geotagged photos/videos.
  • Feedback and Reviews: Comments, ratings, and testimonials left by users.
  • Social Media Details: User handles, posts, and interactions on our social media platforms.
  • Product Preferences: Information about products viewed, searched for, or added to a shopping cart.

We collect this data through direct user input, automated systems, and information provided by third parties who partner with us.

Cookies

Pest Control Experts uses cookies to enhance user experience and analyze website performance. Cookies can be categorized as:

  • Strictly Necessary: Essential for site functionality and navigation.
  • Preference: Remembering user preferences and settings.
  • Analytics: Collecting data about how you interact with our site, including metrics on page views and click rates.

Users have the option to manage their cookie preferences through our Cookie Manager tool.

Retention and Deletion

We retain personal data for as long as it is necessary for the purposes specified at the time of collection or as required by law. Once the data is no longer needed, we will delete or anonymize it to prevent re-identification.

Security Measures

To protect your personal information, we have implemented robust security measures:

  • Encryption: We use encryption protocols for secure data transmission and storage.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards.
  • Access Controls: Only authorized personnel have access to sensitive data, and their actions are monitored.

Children’s Privacy

Pest Control Experts does not intentionally collect or store personal information from children under the age of 18. If we learn that a child has provided us with such information, we will take steps to delete it promptly.

Your Rights ( Depending on Jurisdiction )

The privacy laws applicable to us grant you certain rights regarding your personal data:

  • Access and Rectification: You can request access to the data we hold about you and ask for corrections if it is inaccurate.
  • Erasure (Right to be Forgotten): In certain jurisdictions, you have the right to request the deletion of your data.
  • Restriction: You may limit our processing of your data in specific situations.
  • Data Portability: Some laws allow you to receive a copy of your data in a structured format.
  • Objection: You can object to the processing of your data for specific purposes.
  • Non-Discrimination: You have the right to be free from discriminatory practices based on personal data.

To exercise any of these rights, please contact our Data Privacy Team at [email protected].

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically for changes.

Contact Information

For any questions, feedback, or requests related to privacy, data protection, or unsubscription:

Email: [email protected]
Address: Pest Control Experts, Privacy Team, [Street Address], [City, Province, Postal Code]

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